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Superior Rug Cleaning Service Just Got Even Better! 
New Machine Enhances Oriental Rug Cleaning Capabilities Even More

Monday, August 1st, 2022 | Uncategorized | No Comments

How long did it take you to find that perfect Oriental or Persian Specialty area rug for your home that just brought your whole home to life?  How many hours did you spend looking at rug after rug, looking for just the right colors and the perfect design to complement your own unique style?

One of the biggest investments you can make in any living space is selecting the perfect, genuine Oriental or Persian area rug. These rugs are each unique expressions of pure art. Created from natural fibers and woven one at a time to match the vision of the artisan, your Specialty rug is truly irreplaceable, and an heirloom that can be passed down from generation to generation. 

With such a large investment of not only money, but also time, you obviously want to protect its longevity and attractiveness. Embedded dirt not only mars its beauty but actively reduces the life of rugs and must be properly addressed to protect your long-term investment. 

That’s where Superior Rug Cleaning enters the picture. Launched in 1985, for over 37 years Superior Rug Cleaning has focused specifically on pursuing and investing in new, state-of-the-art technology specifically to ensure your heirloom Oriental rug maintains its original beauty and quality. 

Superior Rug Cleaning has again added new technology to enhance their Specialty rug cleaning capabilities, an Ergin Rug Centrifuge.

This month, we interview Kerry McDuffie, the owner of Superior Rug Cleaning, to find out additional information on the new machine and his thoughts on the delicate cleaning process for Oriental or Persian Specialty Rugs.

MV: Tell us about your new machine.

Kerry: I am really excited about the addition of the Rug Centrifuge to our cleaning process! The centrifuge enhances our Oriental area rug cleaning capabilities quite a bit.  Most issues that can occur with Oriental area rug cleaning have to do with drying times after they are washed. After a rug is washed, of course, it needs to be dried. The longer it takes for the water to evaporate, the more potential problems can arise, such as potential dye migration and some return of minor pet urine odors.

The Rug Centrifuge rapidly spins the pre-washed rolled up area rug to remove 90-95% of the water within a few minutes, greatly reducing issues resulting from longer drying times.  It also helps flush out pet urine that might have been left over from urine-soaked rugs.  In addition, since we can dry your rug so much faster, the overall wait time for your rug cleaning project will be reduced significantly. 

MV: You have been in the Specialty rug cleaning business for a long time.  Can you tell us more about yourself and your business philosophy?

Kerry: Absolutely! I have been married to my lovely wife, Sharon, for 42 years. We have two kids and six grandchildren.  Superior Rug Cleaning is a local family run company. I have been in business cleaning rugs here in the Knoxville area now since 1985.

I have over 37 years of experience cleaning many different types of Oriental Specialty rugs.  In that time, Ive gone through extensive training, and I learned how to use the right method for different types of high-end rugs. You need to adjust for the material of the rug, the colors, the age, and the type of stain.  For example, cotton rugs often need more special handling because they can have more dye migration than rugs made of other materials.

I guess much of my business philosophy can be summed up as, Quality First.” I firmly believe that the quality of the job I do is remembered long after price is forgotten; I won’t compromise on quality since my reputation is at stake I take pride in being honest and up-front with customers. Before I take on your rug for cleaning, I will give you an honest evaluation of what our cleaning process  can and can’t do for your rug.  

MV: There’s no question that Specialty rugs are replacing wall-to-wall carpeting in many American homes and businesses. Aside from their obvious visual differences, how do Oriental rugs differ from carpets?

Kerry: Conventional carpeting is machine made and tufted with synthetic material, although cotton and wool are sometimes used in higher end wall-to-wall carpeting. Genuine Oriental or Specialty rugs, on the other hand, are created using natural fibers such as cotton, wool, and silk. These handcrafted rugs are woven one at a time, with artisans paying individual attention to detail, color, pattern, and the motif of each piece of art they are creating. These rugs are truly art for your floor.

MV: Does the use of all-natural fibers and organic dyes in the handcrafting of Oriental rugs require a different cleaning process than that used on conventional carpeting?

Kerry: Absolutely. Because of the use of natural fibers, vegetable and plant dyes, meticulous care must be taken to ensure that dyes remain stable during the entire cleaning process. While wall-to-wall carpeting can be cleaned with high heat and strong cleaning agents, Oriental or Specialty rugs must be washed using pure deionized cold water and natural fiber safe washing agents, then thoroughly rinsed, run through our new centrifuge, and then hung to dry in a temperature-controlled drying room.

MV: How did your knowledge and experience in Oriental rug washing help you in the design and creation of your Farragut based facility?

Kerry: After visiting numerous other rug-washing facilities nationally and attending a variety of schools and seminars, I decided to create a state-of-the-art rug washing boutique which combines the very best of all the methods I had experienced. Our 11-step washing process is designed to provide a rug washing experience unavailable anywhere else. We also installed a Centrum Force Rug Wash Floor to more enhance our cleaning capabilities. Using only water filtered by a Kinetico reverse osmosis system, clear, sanitary water washes your rugs to get them as clean as possible. The best way to describe the difference between this system and the traditional rug pit cleaning process is to compare them to your choice of a morning shower or a bath. With a shower you always bathe in clean water. We are constantly educating ourselves to bring our clients the best cleaning methods available.

MV: Anything else youd like to add?  

Kerry: All throughout our 37 years in business, our company has remained committed to delivering the highest level of quality and customer satisfaction in the industry. Hundreds of satisfied customers give testimony to that fact. Quality plus service equals superior value guaranteed!

When you selected your Oriental or Specialty rug, you invested in an item that is unique and nigh-irreplaceable. This investment, with proper care, can span not just your lifetime, but the lifetimes of your children and beyond. To protect it, the key is to have your rug properly serviced by someone who truly understands your rugs unique cleaning needs. 

So, call or text Superior Rug Cleaning at 865-680-1450, email them at info@superiorofknoxville.com, or reach on Facebook to schedule your carpet and rug cleanings today. Invest in your rug’s true potential and beauty today!

Superior Rug Cleaning

Hyperlocal, Farm-to-Table Restaurant Opens in Loudon

Monday, August 1st, 2022 | Uncategorized | No Comments

Residents of Tellico Village, Rarity Bay, WindRiver, and surrounding areas can now enjoy a fresh, farm-to-table dining experience right in their own backyard. 

Wilder at Windy Hill Farm and Preserve opened in July and is located just off Highway 444 at Poplar Ridge Road. It features the inventive and internationally inspired creations of Chef Ben Warwick. 

Warwick has deep roots in the East Tennessee restaurant community having worked at local favorites such as Mango, The Orangery and Cherokee Country Club. The concept is a dream come to fruition for Warwick, who says he’s been preparing for this his entire career. 

“The chance to celebrate and share our region’s offerings through my cuisine is a privilege,” Warwick said. “I’m grateful to bring this to the Loudon community and to Windy Hill for giving me this opportunity.” 

Wilder serves as the on-property restaurant for Windy Hill, a new all-inclusive boutique resort that sits on 650 acres of family farmland owned by General Manager Steven Brewington and his family. 

“My grandfather originally purchased this farm in 2001 and had a passion for preserving it for future generations of farmers,” Brewington said. “I know he’d be proud of what we’ve created here and how it will now bring delicious meals to guests that include fresh ingredients hand selected from our own garden.” 

That garden, Brewington says, is only a short walk from Wilder offering the freshest, hyperlocal dining experience. 

“We take our inspiration from what we can grow right here,” Warwick said. “Every day we can walk to the garden, see what’s available and offer that up to our guests. It doesn’t get much more farm-to-table than that.” 

To celebrate its opening, the resort is offering its Summer Concert Series, featuring nine top Americana artists from around the region performing live on select Saturday nights through October. General Admission tickets for the shows are available starting at $50 and include food from the restaurant’s outdoor kitchen. Guests can also purchase VIP dining packages for $150 to Wilder or reserve a weekend stay. Both include access to the concert. Friday nights at Wilder offer live music from local artists on the beautiful outdoor patio. 

The 46-seat restaurant sits on the lower level of the resort’s main lodge and includes a full bar and outdoor seating with commanding views of the mountains and the rolling pasture. Currently, Wilder is open for dinner Friday and Saturday evenings beginning at 5:45 and Sunday brunch at 9:00. Limited seating is available for each meal. Reservations are required and can be made by calling 865-657-1700. 

For more information on Wilder or the Summer Concert Series or to purchase tickets, visit www.windyhillfarmtn.com. 

Windy Hill Farm and Preserve
Breck Ellison Rd, Loudon, TN 37774

Windy Hill Farm & Preserve Summer Concert Series

Monday, August 1st, 2022 | Uncategorized | No Comments

Allen Insurance – Local People Working for You

Monday, August 1st, 2022 | Uncategorized | No Comments

Finding the right insurance for your home, your cars, your life, etc. can be a very daunting process.  It seems like there are almost infinite options to think about. You want to make the right choices for yourself and your family, and it can really help to have a local company with people you can get to know and trust.

In this months edition of Mountain Views, we had the opportunity to interview Josh Allen, the owner of Allen Insurance in Knoxville. Allen Insurance is a local business with great people who care about others. We are excited to present our interview with Josh to you.

MV: Tell our readers a little bit about yourself and why you started Allen Insurance.

Josh: I was raised here in East Tennessee and now live in Knoxville with my wife, son, dog, and cats.   I am actively involved in our local church and love traveling, music, and sports.  I decided to open my own agency in 2011 after working for another agency for 8 years.  I love working with and helping people and thought that I could make more of a difference on my own.

I like building relationships and getting to know the people I’m working with.  I enjoy maintaining a level of trust and satisfaction that comes with consistent and friendly service.  My motto is: I don’t work for the insurance companies; I work for you!  I’ve also learned that by taking care of our clients they help take care of me by sending in referrals and spreading the word about our business.  When you love what you do you never have to work a day in your life, and I definitely love serving all our customers needs and helping anyway I can.

My wife, Justine, is my partner in our company.  She’s my rock and wears many hats in the business.  She isn’t licensed to sell insurance, but she does all the little things that really make our business run as smoothly as possible.  I’m truly blessed to have her in my life.

MV: Can you help us get to know your team members?

Josh: Absolutely. Stacey Jenkins has been with us for 7 years, is a good friend and has been a huge asset to our business.  She did not have an insurance background when we hired her but had a long history of providing great customer service in all her previous jobs. We knew she would be a great fit because she loves helping people and building relationships just like I do.  She is always super friendly and extremely knowledgeable about all the products we offer.

William Davis has been with us for almost 3 years.  He has previously worked in insurance as well as customer service.   William is always quick to answer the phone and loves talking to people and helping them figure out the best policy for their needs at the lowest possible price.  William has fit right in because he’s a people person who will always do whatever it takes to make sure your needs are taken care of.

MV: Tell us about your business philosophy.

Josh: At Allen Insurance our business philosophy is to be the best in service and quality.  We want to do whatever it takes to give you the absolute best possible policy at the lowest possible price.  We are here to give our customers peace of mind and help them financially. We think communication is very important.  That’s why we don’t have an automated phone service. When you call us, a real live person picks up the phone and is ready to help you immediately. We also answer emails and messages as quickly as possible. We handle all servicing in house and will also help walk you through the claims process. We are here to serve you!

MV: What general types of insurance do you offer and from which companies?

Josh: We offer auto, home, business, and life insurance products.  Basically, everything except health insurance.  Our preferred company is Erie Insurance. We put most of our business with them because they offer extremely competitive pricing with supreme policy protection. Some of the other companies we offer are State Auto (a part of Liberty Mutual), Progressive, Foremost, and Bristol West. We also have some other companies for hard to place policies.

MV: We heard that you have something called Equipment Breakdown Coverage available on homeowners policies.  That seems like a big deal.  Can you tell us about that?

Josh: Erie offers equipment breakdown coverage on home insurance which is a really big deal!  This works similar to a home warranty.  For example, if your heating and air unit were to malfunction from wear and tear and you needed to get a new one, Erie would pay for you to get a brand new unit! We know things don’t last forever so this is really great for peace of mind!

MV: Can you give us some examples of insurance products or options that customers should look into further?

Josh: Sure! Erie also offers guaranteed replacement cost on home insurance, which means they will rebuild your home no matter what the total cost. For example, I had 5 clients that lost their homes in the 2016 Gatlinburg fires. One of those customers’ homes was insured for $150,000 in coverage on the dwelling. However, because of supply issues and other factors it ended up costing $411,000 to rebuild the home and that’s what Erie paid!

Erie also offers disappearing deductibles and accident forgiveness on auto insurance too!  They really give you so much for such a great price.   Erie’s motto is Above All in Service and everyone who has them raves about how great their service is.

MV:  Anything else you feel would be important to add or that you want readers to know?

Josh: Taking care of someone when the worst happens is something we truly love doing.  That’s when people really know you care.  Auto and home insurance are our specialty.  We also offer coverage for boats, motorcycles, motor homes, jet skis, and trailers.  We offer business insurance whether it’s for a small or large business.  In addition, we provide insurance for commercial auto and workers compensation.  Lastly, we offer a wide range of life insurance products and long-term care options.

I love working with and helping people.  I like to think that I’m in the people business.  If I take care of them, they will take care of me.  It’s that simple.

Allen Insurance, Inc.

A Continued Commitment to Customer Service

Tuesday, July 5th, 2022 | Uncategorized | No Comments

Longtime owners of CertaPro Painters of East Tennessee, Jeff and Joann Brown, have passed the torch on to Devin Taylor, President, and Ben Johnson, Vice President. Devin and Ben’s combined experience of more than 20 years in the “paint business” and being a part of the CertaPro family made them the logical choice to take over the operations of the most trusted and referred painters in the Knoxville area. We got the chance to catch up with the new co-owners, Ben and Devin, to discuss their backgrounds, business models, and where they see their company, CertaPro Painters, headed in the future.

MV: You were both employees of CertaPro long before you became the owners; when did each of you begin your career, and what have you learned?

Devin: I started in the painting industry in 2004 when I was still attending the University of Tennessee. After graduation, I began my career with CertaPro Painters. In these 11 years, I have learned more skills than I could ever imagine such as project management, estimating, finance, leadership, emotional intelligence, and many others that come with running a business. 

After college, I wasn’t sure if I would continue my career with a painting company. However, CertaPro Painters is so much more than a painting company – we are a customer service organization. By focusing on people in all aspects of our organization; from our customers to our painters to our management team, we’ve learned that building a team that takes pride in their work will translate into an organization that strives for excellence in customer service. We continue to focus on putting solid processes in place for our projects and having a high sense of urgency around our customers’ needs.

Ben: After attending UT, I worked in my family’s business that owned and operated 19 restaurants. My parents have always taught my sister and me the value of hard work, so it was no surprise that I had to start from the bottom, cleaning lobbies and bathrooms, and work my way up. It was an invaluable experience I have carried with me my whole career.

My family sold that business in 2016, and I was able to join the CertaPro Painters team as a Residential Service Manager. I was immediately attracted to the culture of this company. CertaPro emphasized excellent customer service, and I fell in love with the CertaPro culture of developing people. I didn’t know much about painting, but my experience in management, leadership, and customer service allowed me to grow my career here.

MV: Why did you decide to take over ownership of CertaPro when the Browns stepped down?

Ben: When the opportunity came to purchase the business from Jeff and Joann, Devin and I knew we could not pass up the chance to own the business together. With a combined 20 years of CertaPro experience, we were already familiar with the ins and outs, so it was a pretty seamless transition. Jeff and Joann had built such a successful team of people that we considered family, and we felt our leadership was the best way to keep that going.

Devin: I feel like this was meant to be, and the past decade has prepared me for this. I was an employee of the organization, and I owe a lot of my own business development to the leadership and coaching I received from the Browns during that time. Ben came on board six years ago, and we have worked so well together. This is our first year in business as owners, and we are excited to continue leading East Tennessee’s best painting company!

MV: The CertaPro experience has definitely left its mark on you both, as well as thousands of satisfied customers. What do you think makes your company so successful at what you do?

Devin: We know there are many options out there when it comes to maintaining your home or business. One of the most important things that set us apart is our heavy emphasis on our processes, our people, and our level of service because we feel these three things are essential to earn trust. At the end of the day, without trust, we cannot be a successful business. Customers put a lot of trust in our team when we come out to repair and paint your home or business. We do everything in our power to earn and maintain that trust because we want to be your painting contractor of choice for many years to come. 

Ben: Our dedication to service, communication, and our customers’ overall experience is what makes us stand out. Having any contractor come into your personal space is not a pleasant process, but we try to make it easier. Our team is committed to showing up on time, not cutting corners, and leaving your property better than when we found it. We are so confident in our processes and level of service that we don’t even ask for money up front like most contractors do. This also ensures that we build trust into our customer relationships.

MV: From both your experiences working at CertoPro, it has been a superior place to work. What are your plans to keep fostering that environment in order to grow your business?

Ben: We have always believed that a great business is nothing without great people. Everyone is valued and part of the family here. If our people enjoy what they do and feel comfortable and respected, Devin and I know they will do the same for our customers. Put simply: it all goes back to the Golden Rule.

Devin: We put a lot of focus on the people who work in our organization. We want them to feel appreciated for the hard work they put in and to know that it actually counts for something at the end of the day. Homes and businesses are essential to everyday life in our community, and it’s important that we are able to help beautify, repair, or maintain them. When someone feels that sense of purpose, they will take pride in their work. When someone takes pride in their work, it will result in a level of customer service that is hard to match.

MV: What are some services that CertaPro Painters offer that our readers might not be aware of?

Ben: I am always surprised when people ask if we paint outside or if we only paint the interiors of homes. I like to tell people, “We will paint anything as long as it’s not a car!” While residential work is the largest part of our business, we have a very large commercial division that works with many companies in town everyone would recognize. We also have a carpentry division that can repair pretty much anything we come across. We want to be the one-stop shop for a customer.

Devin: We actually offer a wide range of services that complement painting. For interiors, we can remove wallpaper, repair drywall, and install moldings. On exteriors, we can offer pressure washing, carpentry repairs, and we love re-building decks! Because we are a locally owned and operated business serving East Tennessee, our team consists of East Tennessee residents who are ready to serve their community. 

We hope you will give us a call to see how we can be of service to you.

CertaPro Painters of East Tennessee

CertaPro Services:

• Interior and Exterior Painting and Staining 

• Kitchen Cabinet Painting

• Interior Trim and Crown Molding

• Drywall Repair 

• Carpentry Repair 

• Deck Construction

• Re-Screen Porches 

• Wallpaper Removal 

• Re-texturing Drywall and Ceilings

• Stripping/Refinishing Wood

Don’t Get Zapped by Electrical Problems!

Tuesday, July 5th, 2022 | Uncategorized | No Comments

Electrical work around your home or business can be a bit frightening for obvious reasons!  You want to get the right electrician to do the job correctly the first time, for a good price, who knows what theyre doing and can get to you quickly.

This month, East Tennessees Mountain Views is pleased to introduce Jason Amagrande, the owner of Amagrande Electric Service, a family-owned business based in Loudon.

MV: Tell our readers a little bit about you and why you started your electrician business.

Jason: I graduated high school in California in 1998.  My next-door neighbor, Fred Jacobs, was an electrician, and he asked if I would like to work for him: I said, yes!  I worked for him for 10 years until the business took a downturn, along with the entire housing market in 2008. I decided to enhance my skills by joining the electricians union. I worked as a union electrician in California for 10 years. In 2018, I tore my bicep tendon, so I used the time it took to heal to study for and acquire my contractors license.

MV: What led you to move to Tennessee from California?

Jason: My wifes mom grew up in Lenoir City and we wanted to be close to her family.  

MV: Tell us a little about your qualifications/training and background as an electrician.

Jason: In total, I have 24 years of electrical experience. Of those 24 years, 10 are in residential work, 10 are in union commercial/industrial work (including public works jobs), and 4 are in my own business. While in Tennessee, I obtained my LLE (Limited Licensed Electrician) license and my CE (Electrical Contractor) license. I am also bonded and insured.

MV: What are some of the most common electrical jobs that you do?

Jason: General service and repair, troubleshooting power loss and GFCI problems, panel upgrades, safety upgrades to panels and dock power, and electric car charger installations.

MV: What makes you different than other electricians our readers might use?

Jason: I have both my LLE and my CE electrician licenses. I am the owner-operator, which means I answer the phone, give the estimates, and do the work myself.  I also dont sell customers services they may not need.

MV: How would you describe your business philosophy?

Jason: Complete customer satisfaction is our goal. After Ive done a job for you, if you trust me enough to refer me to a friend or family member, that is the highest praise I can receive. I want to show you that your trust in my work is warranted by the excellent service I do for you. 

MV: Anything else you would like to add?

Jason: Yes. Check out our reviews on Yelp at https://www.yelp.com/biz/amagrande-electric-service-loudon-3

So, if you have electrical needs and are looking for a someone you can trust, someone who is licensed and experienced, but wont push things on you that you dont need, contact Jason at Amagrande Electric Service.

Jason Amagrande
Amagrande Electric Service
865-657-9615, jasonamagrande@yahoo.com

Rock our Roller Shades

Tuesday, July 5th, 2022 | Uncategorized | No Comments

By Darla Zorn – Owner/Founder – Express Blinds

Picking the right window furnishings sounds easy, until you’re faced with doing it yourself. Only then can you really appreciate the conundrum of figuring out which kind of treatment works best in your living space, and how that balances against your carefully-worked budget. But at least you don’t have to be alone in this endeavor.

As you consider how to move forward this summer, consider an option that emphasizes a sleek, neat look. That maximizes window view and a minimalist aesthetic, without the fuss of complicated curtain arrangements. We suggest our sophisticated Roller Shades.

At Express Blinds, Shutters, Shades, & Drapes, we are happy to remove the guesswork from your home projects with this unique, classy offering. Perfectly balancing style and simplicity, our Roller Shades are straight forward to operate and available in a broad array of designer-inspired fabrics to ensure a perfect fit to any space. The possibilities are endless, as these fabrics cover a broad array of colors and patterns, ranging from jacquards and stripes to delicate woven textures. Add to that four opacity levels to tailor even further to your exact needs, from sheer all the way to blackout, these Roller Shades are ideal for filtering and regulating light to your exact specifications.

Opacity options come in handy for a number of reasons, including maximizing UV efficiency to protect your furniture and interior from the consequences of direct sunlight, as well as helping to regulate your interior temperatures. Another option available is to have side and bottom channels installed to eliminate light leaks at any time of day – perfect for when you’re stuck following rock star hours.

We’re proud to offer these Roller Shades, as we aim to provide the best budget-friendly, practical, and aesthetically on-point solutions for your window furnishing needs. Prepared to look further? Or perhaps you’re still unsure if these are the correct window treatment for you? That’s what our team is here for! Don’t hesitate and call Express Blinds, Shutters, Shades & Drapes today at 865-730-4880. Our team of designers and installers will work side by side with you to provide the ideal window treatments you’ve been pursuing.

Express Blinds, Shutters, Shades & Drapes

Are the Markets Making You Nervous?

Tuesday, July 5th, 2022 | Uncategorized | No Comments

By Yvonne Marsh, CFP®, CPA

Wow, what a rollercoaster the financial markets have been this first half of 2022.  The euphoria of the 2020 and 2021 pandemic recovery has given way to angst about inflation, supply chain blockages and international conflict.  If you’re well diversified, sometimes the best thing to do is literally nothing.  Not giving way to emotional investment decisions is key to building long-term wealth in the markets.

What do I mean by “well-diversified”?  It’s an often-used term in the financial world.  Typically, we think of diversification as having your invested assets spread among many asset classes, defined by size of the company or the type of industry.  It’s impossible to predict which asset class will be the winner (or big loser) in any given year, so the premise is to have your nest egg spread among large cap, mid cap and small cap companies, and then further spread among value and growth, with bond funds thrown in for risk diversification.   

But I also take diversification one step further, especially if you are in, or quickly approaching, retirement.  Peace of mind comes with allocating your wealth across 3 major categories:  financial markets, bank accounts and insurance companies, rather than solely financial markets.  If you’re over 60, the days of swinging for the fences have passed and now you are focused on preserving what you’ve saved while still having steady predictable growth that can outpace inflation and sustain your lifestyle. 

  • Having a sufficient rainy-day and planned expense reserve in the banks is key.  Yes, interest rates are low, but you still need some liquid “safe” money.  
  • Look to A rated insurance companies for tax-deferred annuities as another safer haven.  Your principal is not subject to market loss and can provide a predictable rate of return.  This strategy is often overlooked or misunderstood.  Many wealth management professionals paint all annuities with one brush – vilifying an entire asset class unnecessarily.  Yes, some annuities are better than others.  But don’t throw the baby out with the bathwater.
  • Finally, then, the rest of your wealth can be confidently invested in a diversified mix of financial market holdings. Your ability to withstand market headwinds comes with having sufficient safety and liquidity in other places.  

Interestingly, my most relaxed clients are the ones who have just this sort of diversified portfolio.  If you’ve been unnecessarily nervous this year, it’s time to take a fresh look at how you’re diversified.  Give me a call or email if you’d like some help.

Marsh Wealth Management, LLC
Fiduciary Registered Investment Advisor
504 Ebenezer Road
Knoxville, TN 37923

Financial Planning & Investment Advisory Services are offered through Marsh Wealth Management, LLC (“MWM”), an independent investment advisor registered with the state of Tennessee. Yvonne Marsh is an Investment Advisor Representative of MWM in the state of Tennessee. Marsh Professional Group, LLC, is a TN registered public accounting firm and a separate legal entity from MWM. For a detailed discussion of MWM and their investment advisory fees, see the firm’s Form ADV on file with the SEC at www.adviserinfo.sec.gov.

Why Bring the Party Back Inside?

Thursday, June 2nd, 2022 | Uncategorized | No Comments

When family and friends are outside enjoying a special event or just a time of relaxation, why be forced to bring your party back inside because of an unexpected afternoon shower or that relentless summertime sun? The solution is simple thanks to Undercover Systems.

If your home has a raised deck, Undercover Systems will install a modular designed roof system under the underside

of your deck. Their patented roof/ceiling system, consisting of individual ceiling panels and integrated gutters, collect rainwater and melting snow or ice, channeling water and debris from the panels to the system’s perimeter gutters and downspout system. While protecting you from rain, this same ceiling system will also provide much needed shade during those “Dog Days” of summer.

Homeowners appreciate the fact they can select from a variety of colors and panel profiles to create that showcase quality look that not only enhances their home’s exterior appearance, but also increases the value of their homes. “But be careful not to confuse Undercover Systems with the competition which uses generic, off-the-shelf components purchased from the local big-box retailers,” says local Undercover Systems owner, Jim Conn. “Every system we install is custom engineered, designed and manufactured by Undercover System specifically for your home’s raised deck. There’s no one-size-fits-all approach here at Undercover Systems.”

Here are some other important facts to consider when selecting an underdeck roofing system:

  • The Undercover System is self-supported by its structurally engineered load bearing gutter system that attaches to the inside perimeter of the area being covered.
  • This patented Under-deck Ceiling System does NOT attach to your home’s deck joists – no nailing, stapling, or joist modification.
  • To protect your deck joists, NO water or debris are brought into direct contact with your home’s deck joists.

So why are these facts important you might ask?

Architecturally recognized to promote the health of your deck, Undercover Systems modular, self-supporting Under-deck Ceiling Systems are designed to maximize the air flow in and around your deck joists ensuring their longevity. Systems that attach directly to deck joists can impair the free flow of air which can dramatically reduce the life of

your deck. 

“We can help you to replace that dark, damp space under your home’s deck with a dry outdoor living space that you and your family can enjoy in every season of life. Why not transform that space into a new outdoor living room or kitchen that blends seamlessly into your home’s exterior and surrounding landscaping?”

Say goodbye to that ugly water stained, cobweb underside of your home’s raised deck and hello to your new designer inspired out-of-doors living area with one easy phone call. A complaint free member of the Better Business Bureau, Jim and his team of experienced craftsmen will complete your project to your complete satisfaction. In fact, Jim personally supervises each and every Undercover Systems installation and backs it up with a lifetime guarantee.

Discover the Undercover Systems difference for yourself and begin creating a lifetime of family memories today. 

All it takes is a phone call.

Undercover Systems

Local Plumber Lives and Works by the Golden Rule

Thursday, June 2nd, 2022 | Uncategorized | No Comments

Uh oh! Weve got a plumbing problem!  Scary words, to be sure.  Who are we going to call that will return our call, come out, and do a good job?  As contractors get busier and busier, it is getting harder and harder to find experienced people that show up on time and do the job well.  Many plumbing problems require that the job be done really quickly!

Recently, East Tennessees Mountain Views had the opportunity to interview Chris Flores, the owner of Tactical Plumbing, Inc. Launched in 2015, Tactical Plumbing is focused on doing a great job and treating their customers right.  We are excited to bring you that interview with Chris Flores.

MV: Tell our readers a little bit about yourself and why you started your plumbing business.

Chris: I started Tactical Plumbing to provide quality, affordable plumbing repair services to the local community. I worked for many companies in the past that put quantity over quality. At Tactical Plumbing we like to do the exact opposite – quality over quantity.

I have been in the plumbing industry since 2003. In 2011, I opened my first business, named Golden Rule Handyman Services, LLC, where we lived by the rule, Treat others the way you want to be treated.  In 2015, I passed my plumbing exam and acquired my Florida Registered Plumbing License. I then changed the name of Golden Rule Handyman Services to Tactical Plumbing where we were still very focused on The Golden Rule. In 2021, I obtained my Florida Certified Plumbing License (the highest-level plumbing license in Florida).  In addition, in March of 2022 I obtained my Tennessee LLP plumbing license.

MV: What led you to move to Tennessee from Florida?

Chris: My family and I left Florida and moved to Tennessee to follow Gods call for us to go into a ministry here. We are still searching for that ministry, but Tactical Plumbing will continue to serve the local community in Eastern Tennessee.  

MV: It sounds like missions and community service work are important to you.

Chris: Missions work and helping people are very important to me. One of the main reasons I started Tactical Plumbing when I was in Florida was to help fund missions work.  I also worked with Home Depot to benefit veterans in Jacksonville.

MV: What are some of the most common plumbing jobs that you do?

Chris: Our most common jobs involve drain cleaning, water heaters, fixture repair and replacement, water softeners, and bathroom and kitchen remodels.

MV: What makes you different than other plumbers our readers might use?

Chris: At Tactical Plumbing we dont build clientele, we build relationships. We treat our customers like family.  We want to make sure they feel respected and cared for. A lot of companies care more about how much money they make from customers and forget to take care of them and give great customer service. These companies also never get called back. Id like to believe we do a good job at building relationships that will have customers calling us back.

MV: Speaking of calling back, businesses are so busy today that customers may not get called back when they ask for an estimate or they dont know when things are going to be done due to a lack of communication. How do you deal with those concerns?

Chris: At Tactical Plumbing. we make it a point to promptly call, email, or text all customers back. We use a software that allows our customers to receive notifications when jobs are scheduled, started, or finished.  We want customers to be informed of all phases of the job from estimate to completion.

MV: How would you describe your business philosophy?

Chris: At Tactical Plumbing we build relationships, not just clientele.  We do this with a Christ-centered approach while serving our customers with integrity and honesty.  Serving you is our Ministry! 

MV: Anything else you would like to add?

Chris: Yes.  Its important to note that, while in Florida, we earned great customer ratings on Facebook, Google, Angi.com, Home Advisor, and Yelp, etc.  We love our customers!  

So, if you have plumbing needs arise and are looking for a company that strives to go above and beyond the normal service, contact Chris at Tactical Plumbing, Inc. and see his brand of extra service for yourself.

Chris Flores
Tactical Plumbing, Inc
www.tactical-plumbing.com ~ www.facebook.com/tacticalplumbinginc
(Google Tactical Plumbing Inc for reviews)

East Tennessee's Mountain Views

P.O. Box 209

Vonore, TN 37885

Email: inquiry@etmv.com

865-657-3077 Local

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