East Tennessee's Mountain Views

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P.O. Box 209

Vonore, TN 37885


Allen Insurance – Local People Working for You

Friday, July 7th, 2023 | Uncategorized | No Comments

Finding the right insurance for your home, your cars, your life, etc. can be a very daunting process.  It seems like there are almost infinite options to think about. You want to make the right choices for yourself and your family, and it can really help to have a local company with people you can get to know and trust.

In this months edition of Mountain Views, we had the opportunity to interview Josh Allen, the owner of Allen Insurance in Knoxville. Allen Insurance is a local business with great people who care about others. We are excited to present our interview with Josh to you.

MV: Tell our readers a little bit about yourself and why you started Allen Insurance.

Josh: I was raised here in East Tennessee and now live in Knoxville with my wife, son, dog, and cats.   I am actively involved in our local church and love traveling, music, and sports.  I decided to open my own agency in 2011 after working for another agency for 8 years.  I love working with and helping people and thought that I could make more of a difference on my own.

I like building relationships and getting to know the people I’m working with.  I enjoy maintaining a level of trust and satisfaction that comes with consistent and friendly service.  My motto is: I don’t work for the insurance companies; I work for you!  I’ve also learned that by taking care of our clients they help take care of me by sending in referrals and spreading the word about our business.  When you love what you do you never have to work a day in your life, and I definitely love serving all our customers needs and helping anyway I can.

My wife, Justine, is my partner in our company.  She’s my rock and wears many hats in the business.  She isn’t licensed to sell insurance, but she does all the little things that really make our business run as smoothly as possible.  I’m truly blessed to have her in my life.

MV: Can you help us get to know your team members?

Josh: Absolutely. Stacey Jenkins has been with us for 8 years, is a good friend and has been a huge asset to our business.  She did not have an insurance background when we hired her but had a long history of providing great customer service in all her previous jobs. We knew she would be a great fit because she loves helping people and building relationships just like I do.  She is always super friendly and extremely knowledgeable about all the products we offer.

LaToya Johnson has been with us about 6 months now.  She has a background in sales and customer service.  She is always quick to answer the phone and loves talking to people and helping them figure out the best possible policy for their needs at the lowest possible price.  She’s a real people person and is always excited and willing to help.

MV: Tell us about your business philosophy.

Josh: At Allen Insurance our business philosophy is to be the best in service and quality.  We want to do whatever it takes to give you the absolute best possible policy at the lowest possible price.  We are here to give our customers peace of mind and help them financially. We think communication is very important.  That’s why we don’t have an automated phone service. When you call us, a real live person picks up the phone and is ready to help you immediately. We also answer emails and messages as quickly as possible. We handle all servicing in house and will also help walk you through the claims process. We are here to serve you!

MV: What general types of insurance do you offer and from which companies?

Josh: We offer auto, home, business, and life insurance products.  Basically, everything except health insurance.  Our preferred company is Erie Insurance. We put most of our business with them because they offer extremely competitive pricing with supreme policy protection. Some of the other companies we offer are State Auto (a part of Liberty Mutual), Progressive, Foremost, and Bristol West. We also have some other companies for hard to place policies.

MV: We heard that you have something called Equipment Breakdown Coverage available on homeowners policies.  That seems like a big deal.  Can you tell us about that?

Josh: Erie offers equipment breakdown coverage on home insurance which is a really big deal!  This works similar to a home warranty.  For example, if your heating and air unit were to malfunction from wear and tear and you needed to get a new one, Erie would pay for you to get a brand new unit! We know things don’t last forever so this is really great for peace of mind!

MV: Can you give us some examples of insurance products or options that customers should look into further?

Josh: Sure! Erie also offers guaranteed replacement cost on home insurance, which means they will rebuild your home no matter what the total cost. For example, I had 5 clients that lost their homes in the 2016 Gatlinburg fires. One of those customers’ homes was insured for $150,000 in coverage on the dwelling. However, because of supply issues and other factors it ended up costing $411,000 to rebuild the home and that’s what Erie paid!

Erie also offers disappearing deductibles and accident forgiveness on auto insurance too!  They really give you so much for such a great price.   Erie’s motto is Above All in Service and everyone who has them raves about how great their service is.

MV:  Anything else you feel would be important to add or that you want readers to know?

Josh: Taking care of someone when the worst happens is something we truly love doing.  That’s when people really know you care.  Auto and home insurance are our specialty.  We also offer coverage for boats, motorcycles, motor homes, jet skis, and trailers.  We offer business insurance whether it’s for a small or large business.  In addition, we provide insurance for commercial auto and workers compensation.  Lastly, we offer a wide range of life insurance products and long-term care options.

I love working with and helping people.  I like to think that I’m in the people business.  If I take care of them, they will take care of me.  It’s that simple.

Allen Insurance, Inc.

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East Tennessee's Mountain Views

P.O. Box 209

Vonore, TN 37885

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